Getting Started with Business Reports

Access to comprehensive business analytics is crucial for growth and operational success in the competitive fitness industry. Liaqa’s Business Reports section is tailored to capture and analyze every essential metric, from revenue per client to growth trends and client retention. This feature is invaluable for gym owners, business managers, and anyone managing multiple locations or coaches.

Accessing Business Reports

1. Log In: Visit liaqa.com and sign into your account.
2. Navigate to Business Reports: Select the ‘Business’ option from the main menu to access your team management dashboard.
3. Reports Dashboard: Click on the submenu item ‘Reports’ to view your comprehensive report dashboard.

Understanding the Dashboard Tab

Each report is designed to provide a clear overview of various critical metrics:

• Coach Performance: Track individual coach performance, client satisfaction, and coach retention.
• Revenue Analysis: Understand revenue per client and overall financial health across different time periods or locations.
• Client Feedback: Automatically collect and organize client feedback on workouts, offering real-time insights without needing post-workout surveys.
• Compliance Rates: Monitor fitness, nutrition, and task compliance rates to gauge the effectiveness of programs and client engagement.

Detailed Metrics Available on the Dashboard

• New and Lost Clients: Track client acquisition and retention.
• Revenue Per Client: Measure the income generated per client.
• Workouts Per Week Per Client: Assess the frequency of workouts scheduled and completed.
• Client Cancellation Rate: Understand how often clients cancel their memberships or sessions.
• Compliance Rates: Fitness, nutrition, and to-do list compliance metrics provide insights into client adherence to prescribed programs.
• Program and Coach Sales: Evaluate the performance of automated programs and individual coach sales.

Understanding the Total Tab

The Total Tab offers a breakdown per coach and client with a month-comparable view, featuring:

• Exercise and Nutrition Compliance: Monthly comparisons of compliance rates.
• To-Do List Completion: Tracking of task completions.
• Client Activity: Total and average statistics on client workouts, habits completed, and surveys.

Important Notes

• Plan Requirements: The reports feature is available for gym plans.
• Update Frequency: Reports are generated daily. Please note that they may not reflect live results due to processing times.

Liaqa’s Business Reports are designed to empower gym owners and fitness professionals by providing them with the tools needed to make informed decisions that drive business success and enhance client experiences.